State Farm® Insurance Agent Mark Crump
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
ric Killebrew
August 24, 2024
5
out of
5
rating by ric Killebrew
"Had a great experience from Jomar with Mark Crump @ State Farm. Was extremely helpful with explaining details relating to the product(s) that they were offering. Down to Earth, extremely friendly. Will continue using State Farm and their products."
We responded:
"Thank you, Ric, for your wonderful review. I'm glad Jomar was able to assist you and provide clear explanations about our products. It's great to know you found our service friendly and down-to-earth. We appreciate your continued trust in State Farm. If you need any further assistance, feel free to reach out. - Mark Crump - State Farm Insurance Agent, Hampton, VA"
Stacey Shaw
August 19, 2024
5
out of
5
rating by Stacey Shaw
"I had a great experience with Jomar , he was very professional and knowledgeable about all of the different policy State farm has to offer and help me decide on the best policy that fits me . Im glad I chose State Farm."
We responded:
"Stacey, thank you for sharing your positive experience with Jomar. I'm glad he was able to assist you in finding the best policy that fits your needs. We appreciate your trust in State Farm and look forward to continuing to serve you. If you have any further questions or need assistance, feel free to reach out. - Mark Crump - State Farm Insurance Agent, Hampton, VA"
s. castillo
August 19, 2024
5
out of
5
rating by s. castillo
"Very helpful and great energy , always a pleasure doing business."
We responded:
"Thank you, S. Castillo. I'm glad you found our service helpful and enjoyed the energy we bring. It's always a pleasure doing business with you. If you need any further assistance, feel free to reach out. - Mark Crump - State Farm Insurance Agent, Hampton, VA"
LaVonda W
August 8, 2024
5
out of
5
rating by LaVonda W
"I recently purchased life insurance with Jomar and I highly recommend. He walked me through the process, explained everything throughly, and answered all my questions. Definitely reach out to this agency for all your insurance needs. They are extremely professional and knowledgeable. They will take care of you!"
We responded:
"Hey LaVonda, thanks a lot for your awesome review! I'm really glad to hear that Jomar was able to guide you through the life insurance process and answer all your questions. Our team always aims to be professional and knowledgeable. If you need anything else, feel free to reach out! - Mark Crump - State Farm Insurance Agent, Hampton, VA"
Sharon Hyer
August 6, 2024
5
out of
5
rating by Sharon Hyer
"Friendly and knowledgeable. Answered all my questions, gave me options,help me to decide what I needed."
We responded:
"Thanks, Sharon, for the awesome review! I'm so happy we could answer all your questions and help you decide what you need. If you ever have more questions or need further assistance, we're here for you! - Mark Crump - State Farm Insurance Agent, Hampton, VA"
Greg Baehr
July 29, 2024
5
out of
5
rating by Greg Baehr
"Jomar did a great professional job. Was friendly helpful took care of what I needed. Great place to go"
We responded:
"Hey Greg! Thanks a lot for the awesome review! I'm really glad Jomar could help you out and make your experience a great one. If you need anything else, feel free to reach out anytime! - Mark Crump - State Farm Insurance Agent, Hampton, VA"
Colin Colombo
July 19, 2024
5
out of
5
rating by Colin Colombo
"Very nice staff and very accommodating. We came in at 4:30 when they close at 5:00 and they still did everything and more to ensure our problems were solved. Would recommend them as an insurance agent for sure."
We responded:
"Hey Colin! Thanks a bunch for your awesome review! I'm really glad our team could help you out, even at the last minute. Your recommendation means a lot to us. If you ever need anything else, we're here for you! - Mark Crump - State Farm Insurance Agent, Hampton, VA"
Dustin Jasper
June 29, 2024
5
out of
5
rating by Dustin Jasper
"I was experiencing problems with my boat policy. But Katrina at the office was glad to help and got everything straightened out"
We responded:
"Dustin, I'm pleased to hear that Katrina was able to assist with your boat policy concerns! We're grateful for your positive feedback and glad everything got straightened out. If you have any more questions or need assistance in the future, our office is here to help! - Mark Crump - State Farm Insurance Agent, Hampton, VA"
shauna counts
June 26, 2024
5
out of
5
rating by shauna counts
"Amazing prices on life insurance and extremely easy to apply. Mr. Jomar Leonard was very helpful and patient in answering all of my (many) questions; and explaining how life insurance works. He really helped me figure it out!"
We responded:
"Shauna, I'm pleased to hear you found our life insurance prices amazing and the application process easy! Jomar was happy to assist you with your questions and explain everything thoroughly. We're grateful for your positive feedback and look forward to helping you with any future insurance needs. - Mark Crump - State Farm Insurance Agent, Hampton, VA"
christopher Brandon
April 9, 2024
5
out of
5
rating by christopher Brandon
"Great customer service."
We responded:
"Christopher, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business. - Mark Crump - State Farm Insurance Agent"
Robert F.
March 25, 2024
5
out of
5
rating by Robert F.
"I recently met with Shaniqua regarding all of my insurance policies. She gave me excellent advice and we made some adjustments to my policies that will save me some real money this year! I have always received excellent service from Mark Crump and his staff, even though several have changed over the years they are always outstanding! Thank you team Crump at State farm!"
We responded:
"Wow, Robert! We are thrilled to hear about your positive experience with Shaniqua and the rest of our team at Mark Crump State Farm. Providing excellent service and helping you save money on your insurance policies is always our top priority. Thank you for your kind words and for choosing us to meet your insurance needs. - Mark Crump - State Farm Insurance Agent, Hampton, VA"
Cynthia Woodard
January 12, 2024
5
out of
5
rating by Cynthia Woodard
"The young lady was very knowledgeable, and she call back within the time she quoted previously, professionalism was very much on point, painless !!!!!!! On today I had another excellent experience with State Farm Crump agency, Marlene gave me excellent service and got me on the right path to achieve what I needed to have done, THANKS MARLENE FOR YOUR PROFESSIONAL AND OUTSTANDING SERVICE, I APPRECIATE YOU 😀"
We responded:
"Cynthia, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help you protect what matters most."
Kimberly Walling
November 13, 2023
5
out of
5
rating by Kimberly Walling
"Great experience! Sheniqua was awesome and helped me every step of the way!"
We responded:
"Kimberly, thank you for sharing your experience with our Hampton State Farm insurance office. Sheniqua is an asset to our team."
Shay Tyson
September 22, 2023
5
out of
5
rating by Shay Tyson
"Ms Sheniqua is Awesome . I will definitely reconsider her for service and she needs promotion all the time !!!!"
We responded:
"Shay, thank you for sharing your experience with Sheniqua! We're happy to hear she was able to provide a great experience."
nichole Jenkins
August 31, 2023
5
out of
5
rating by nichole Jenkins
"I absolutely love my State Farm family. Jessica and Carmen always make me feel like family and they assist me with all of my needs. Thank you from the bottom of my heart State Farm Mark Crump agency!!! You rock"
We responded:
"Nichole, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Jessica and Carmen care a lot about our customers."
Telesha Crump
August 31, 2023
5
out of
5
rating by Telesha Crump
"They were warm, friendly and very helpful. They answered all my questions and took the time to help me with what I didn’t understand. The energy there is very good. Thank you so very much for all your help."
We responded:
"Thank you, Telesha, for the amazing review! Our team works hard to provide a great insurance experience in Hampton and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Ruppert Harris
July 20, 2023
5
out of
5
rating by Ruppert Harris
"Great Agents Nice And Polite and Love my new Policy estimate"
We responded:
"Ruppert, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Caprisha G
May 26, 2023
5
out of
5
rating by Caprisha G
"First I would LOVE ❤️ TO SAY Thank you Ms.Carmen for helping me find a great quote within 13mins!!! From the time I called she was so friendly and helpful...I just started my policy today 5-26-23 and I look forward to calling her for all my questions."
We responded:
"Caprisha, we’re so glad to hear how Carmen was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
Tyler Richardson
May 24, 2023
5
out of
5
rating by Tyler Richardson
"Very Knowledgeable and helpful saved me some money which is a plus very happy with Service Carman was very helpful and professional I would recommend friends and family to the State Farm Crump Team"
We responded:
"Thank you for the five-star rating, Tyler! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
Tamiko Alston
May 19, 2023
5
out of
5
rating by Tamiko Alston
"Mark Crump State Farm Insurance is the BEST. The are always professional, helpful, and knowledgeable about my personal and business insurance needs. I highly recommend his agency for your insurance, financial planning and mortgage needs."
We responded:
"Tamiko, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Todd Carson
March 18, 2023
5
out of
5
rating by Todd Carson
"Fantastic customer service. Sorry, I ate all your cherry starbursts."
We responded:
"Todd, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Hampton."
Kevin W Harris
February 25, 2023
5
out of
5
rating by Kevin W Harris
"Got my insurance straight and explained my plan well"
We responded:
"Kevin, thank you! We appreciate your trust in us to take care of your insurance policies."
Steve Hagwood
February 21, 2023
5
out of
5
rating by Steve Hagwood
"Mark Crump State Farm Insurance team is awesome to work with. I changed insurance agencies and they made the transition a seamless process. I love the work that he and the team does in the community and it made my decision that much easier."
We responded:
"We love seeing reviews like this, Steve! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Victoria Phillips
February 16, 2023
2
out of
5
rating by Victoria Phillips
"Friendly voices but very difficult to work with any policy changes. One department doesn't know what the other is doing and changes happen so slowly it's even confusing to the agent."
We responded:
"Victoria, I am very sorry for your experience with State Farm and I deeply apologize for the errors. I will be calling to discuss with you. I do appreciate you sharing your frustration, as it allows me to make the necessary changes to improve each customer’s experience."
Keith Simmons
January 21, 2023
5
out of
5
rating by Keith Simmons
"Very happy & secure to have. STATE FARM INSURANCE. For my SERVICES."
We responded:
"Thank you for the five-stars, Keith! We greatly appreciate your business!"