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State Farm® Insurance Agent

Mark Crump

5 out of 5 (59 reviews)

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What our customers say about us...

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Darrell Graham

September 1, 2022

5  out of  5
"I have a life insurance policy with Mr CrumpIt has been13 months nowAnd their service and staff is outstandingI would recommendMany people to call themAnd come on boardThanks again Mr Crump and staffDarrell Graham"
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Larry Lockwood

July 26, 2022

5  out of  5
"I use Mark Crump for all of my insurance needs. My wife and I have several boats and cars insured with State Farm through Mark. He knows his stuff and his staff is attentive and courteous. I highly recommend him."
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Byron Washington

July 25, 2022

5  out of  5
"They were extremely helpful and polite."
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Djini

May 6, 2022

5  out of  5
"Everyone's energy was extremely warm and beautiful. They made me feel special, not like just another customer. Happy mothers day to all the Queens employed there. Blessings 🙌 to you all."
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Hannibal Howell

April 28, 2022

5  out of  5
"Very customer service oriented, easy to transact my family's business.👍"
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Kie-Kie “SexyHips75” Curvaceous

April 25, 2022

5  out of  5
"I had to get auto insurance and I needed everything in play ASAP. I was able to have all of my questions answers, received a great quote which I went with, and walked out a Very Happy Customer. An extra thank you to the wonderful customer service provided by Sheniqua Redcross-Benson."
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Tracy Richardson

April 13, 2022

5  out of  5
"Sheniqua Redcross an agent at Mark Crump State Farm Insurance is amazing. I own a Catering and Food Truck business in Hampton. Let’s just say this agent got me straight with with more benefits and a substantial lower rate than the Hartford, they were honest and upfront about every aspect. I also was able to have an amazing disability plan just in case something happens and I have to shut down. Hey Mark Crump State Farm has my vote for all insurance needs. Thank you Thank you!!!!"
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Lisa Lee

March 21, 2022

5  out of  5
"First and foremost, I wish I would have stopped by the office earlier on. It’s stunning! It smells amazing as well. The customer service rep, Jessica was absolutely phenomenal. She was kind, patient and we even had a good chat. The entire office was super sweet and I’d definitely recommend the Mark Crump State Farm office for all of your insurance needs. You WILL be well taken care of."
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Ramond Byrd

March 18, 2022

5  out of  5
"I give 5 stars for this branch. The agent that handled my policy was patient and very informative. Helped give me the best service for my budget. I recommend this branch and their pleasant staff. I have brought my relatives to the location."
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Jennifer Kirinda-Bell

March 14, 2022

5  out of  5
"Jessica provided me with excellent customer service and assisted me with setting up my app. I have received excellent service even with Sheniqua when I transferred my services from Geico to State Farm they really treat you like family"
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Steven Banks

February 27, 2022

5  out of  5
"Mark Crump State Farm stepped in to assist in direction with my Auto claim. They provided clarity, while acting professional with the care of my needs. I highly recommend their services."
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nichole Jenkins

February 9, 2022

5  out of  5
"I absolutely love my State Farm family. Jessica and Carmen always make me feel like family and they assist me with all of my needs. Thank you from the bottom of my heart State Farm Mark Crump agency!!! You rock"
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Chante Lawrence

February 9, 2022

5  out of  5
"I contacted Mark Crump Insurance Agency yesterday to get a quote for auto and homeowners insurance. Sheniqua is the agent that walked me through the quote and explained everything to me. She matched my old policies apples to apples and was able to save me over $400 in premiums for my auto and over $575 for my annual homeowner's policy. Not only am I saving money yearly, but it was instant!!! Everything went into effect the day I contacted the office and made the decision to switch. Thank you so much Mark Crump and Sheniqua for helping a sista out. I look forward to being a part of your insurance family for many years to come."
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James Shaffer

February 2, 2022

5  out of  5
"I WAS GETTING ROBBED!! Progressive, Geico, Liberty. Ya'll should be ashamed. I feel Awesome! I was blessed! I cannot express my gratitude enough. Was quoted at half the price I was paying. I decided to upgrade my coverage. By bundling, State Farm saved me a bunch of money. The staff is very courteous and professional, but more importantly, they make you feel like family. I HIGHLY RECOMMEND YA'LL TO GET A QUOTE FROM MARK CRUMP!!!"
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Florice Nims

January 18, 2022

5  out of  5
"I know what I needed to do and I am thankful that this office could help me carry out my wishes! I am well pleased!"
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Cynthia Woodard

December 15, 2021

5  out of  5
"The young lady was very knowledgeable, and she call back within the time she quoted previously, professionalism was very much on point, painless !!!!!!!"
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Travian V

August 19, 2021

5  out of  5
"It was time to renew our policy for our business locations with Liberty Mutual. To our surprise the policy was increases by $400 plus we've had issues with them in the past. We called Mark Crump to see if State Farm could cover our locations and provide us a quote that was more reasonable. Not only did he provide us with a better price, he also saved us close to $900 a year! I'm a businesswoman and if you can save me some $$$$ with the same product and services to aide our business, I'm all in!!! Crump and his staff provided AWESOME customer service! The turn around time was impressive!!! He even brought us a welcome bag! We now have by far the BEST insurance Agent in the 757 area....Thanks Mark Crump"
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William Rogers

August 2, 2021

5  out of  5
"Challenged Mark to show me if State Farm could win me from my USAA auto and property insurance products. His office DID!! Not only did they save me an appreciable amount on premiums, but also provided me some additional coverage amounts I was offered through USAA."
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Marcos House

July 23, 2021

5  out of  5
"Excellent service and very helpful staff 👍"
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Rueben White

June 12, 2021

5  out of  5
"When our family decided to refinance our home, we chose Mark Crump Financial. Mark and his entire staff were extremely welcoming, knowledgeable, and were there to answer any questions we may have had during the process. As a military veteran, I could appreciate Mark’s professionalism and attention to detail and without any hesitation would recommend Mark Crump and his staff for all your financial needs. Rueben, Monica and Taylor White"
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Joe Grepiotis

May 25, 2021

5  out of  5
"Friendly environment quick response."
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Mary McCown

May 17, 2021

5  out of  5
"The two ladies Carmen and Sheniqua were terrific."
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Myra Santos

May 13, 2021

5  out of  5
"Mark Crump’s office is the epitome of professionalism and great customer service. He is knowledgeable in all the services he provides. His staff is friendly and works quickly. I called for my declarations page and received it within minutes. What else should you know? He’s a licensed Mortgage originator too. He refinanced my home and we were closed within 2 weeks. No crazy fees- only a great experience. Thank you Mark Crump for your phenomenal service!"
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Mark Willia toms

April 26, 2021

5  out of  5
"My experience was excellent. I appreciate Carmen and her great service"
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Jonnishe Hargrove

April 15, 2021

5  out of  5
"Hands down the best customer service I have ever experienced. Carmen assisted me with my policy. I gave her my budget and she was able to get me exactly what I asked for and more. I even had the pleasure of speaking with Sheniqua briefly. They were extremely personable, professional and very detailed. Carmen went above and beyond to make sure I understood every line of my policy. 10/10 would highly recommend this office!"