State Farm® Insurance Agent Mark Crump
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Arlene Simmonds
November 23, 2024
"Excellent service!!!!! Jomar is very helpful and courteous !!!!!"
"Arlene, thank you so much for your wonderful review! I'm glad to hear that Jomar was able to assist you so effectively. We appreciate your kind words and are grateful for your feedback. If you need any further assistance, our office is always here to help!"
Jashonda Dutch
November 22, 2024
"This office provides exceptional customer service, especially Jomar! He's very pleasant and knowledgeable. He goes above and beyond to ensure I understood and helped me the best he knew how."
"Jashonda, thank you for your wonderful review! I'm glad to hear that Jomar provided you with exceptional service. It's great to know he was able to help you understand everything clearly. We appreciate your feedback and look forward to assisting you with any future needs!"
Bruce&Becky Green
November 15, 2024
"WOW WOW!!!!!!!!!! HIDDEN TREASURE "Right Under Our Nose!!!!!! We were looking to update our homeowners and auto insurance for some time without any satisfactory results. Friends of ours recommended State Farm agent Mark Crump. My wife called and setup an appointment. She said the office person that answered was very pleasant. On the day of our appointment we arrived on time and graciously greeted by his office staff with a very warm reception. They made us feel as though we were VIPs, offering water and snacks. We were not use to this kind of treatment. This sort of thing is not heard of in today's business world. Mr. Jomar Leonard introduced himself and said that they were expecting us this morning and that he would be working with us. As we were seated in his office he asked if we would like something to drink or eat and if the temperature was to our satisfaction. He thoroughly reviewed our policy and BOY DID HE $AVE U$ $OME MONEY!!!!!!! While we were there Mrs Crump came in to meet us. She was so down to earth making us feel as though we were VIPs. Mr. Mark Crump's Office has set a new standard that should be applicable to any entity doing business with the public. A Shout-Out / Awesome and 2 Thumbs-Up to this team!!!!! Bruce and Becky Green"
"Thank you so much, Bruce and Becky, for your heartfelt review! We are absolutely thrilled to hear about your positive experience with our office. It’s our goal to provide exceptional service and make every policyholder feel like a true VIP, so your kind words mean the world to us. Thank you for trusting Mark Crump State Farm with your insurance needs. "
Kendra Gillcrese
October 15, 2024
"Jomar is such an excellent agent. He’s very thorough and determined to get you the right policy. He broke things down for me so I can understand what I am buying, so now I have the right and affordable insurance policy. Thank you Jomar!"
"Hey Kendra, thank you for your wonderful review! I'm happy to hear that Jomar was able to provide you with a thorough and understandable breakdown of your options. It's great to know you now have the right and affordable insurance policy. We appreciate your faith in our office and are always here to assist with any other insurance needs or questions. - Mark Crump - State Farm Insurance Agent, Hampton, VA"
Lisa Campbell
September 26, 2024
"Thank you Mark for the care and concern in handling my insurance. I now have a better understanding of my coverage and how everything works. I appreciate you for taking time and being patient in getting me to where I needed to be."
"Lisa, thank you for your kind words! I'm glad we could help you understand your coverage better and ensure everything is clear. Your appreciation means a lot, and we're grateful for the opportunity to assist you. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Mark Crump - State Farm Insurance Agent, Hampton, VA"
Clint C.
September 26, 2024
"Great team..."
"Thanks for the great review, Clint! I'm happy to hear that our team could provide you with a positive experience. If you ever need anything else, feel free to reach out. - Mark Crump - State Farm Insurance Agent, Hampton, VA"
Jenna Borntreger
September 5, 2024
"Tiffani was super helpful with getting my auto policy transferred to VA. Super welcoming and friendly!"
"Jenna, thank you for your wonderful review! I'm glad to hear that Tiffani was able to assist you with transferring your auto policy to VA. We appreciate your kind words about her welcoming and friendly service. If you need any further assistance, feel free to reach out. - Mark Crump - State Farm Insurance Agent, Hampton, VA"
ric Killebrew
August 24, 2024
"Had a great experience from Jomar with Mark Crump @ State Farm. Was extremely helpful with explaining details relating to the product(s) that they were offering. Down to Earth, extremely friendly. Will continue using State Farm and their products."
"Thank you, Ric, for your wonderful review. I'm glad Jomar was able to assist you and provide clear explanations about our products. It's great to know you found our service friendly and down-to-earth. We appreciate your continued trust in State Farm. If you need any further assistance, feel free to reach out. - Mark Crump - State Farm Insurance Agent, Hampton, VA"
Stacey Shaw
August 19, 2024
"I had a great experience with Jomar , he was very professional and knowledgeable about all of the different policy State farm has to offer and help me decide on the best policy that fits me . Im glad I chose State Farm."
"Stacey, thank you for sharing your positive experience with Jomar. I'm glad he was able to assist you in finding the best policy that fits your needs. We appreciate your trust in State Farm and look forward to continuing to serve you. If you have any further questions or need assistance, feel free to reach out. - Mark Crump - State Farm Insurance Agent, Hampton, VA"
s. castillo
August 19, 2024
"Very helpful and great energy , always a pleasure doing business."
"Thank you, S. Castillo. I'm glad you found our service helpful and enjoyed the energy we bring. It's always a pleasure doing business with you. If you need any further assistance, feel free to reach out. - Mark Crump - State Farm Insurance Agent, Hampton, VA"
LaVonda W
August 8, 2024
"I recently purchased life insurance with Jomar and I highly recommend. He walked me through the process, explained everything throughly, and answered all my questions. Definitely reach out to this agency for all your insurance needs. They are extremely professional and knowledgeable. They will take care of you!"
"Hey LaVonda, thanks a lot for your awesome review! I'm really glad to hear that Jomar was able to guide you through the life insurance process and answer all your questions. Our team always aims to be professional and knowledgeable. If you need anything else, feel free to reach out! - Mark Crump - State Farm Insurance Agent, Hampton, VA"
Sharon Hyer
August 6, 2024
"Friendly and knowledgeable. Answered all my questions, gave me options,help me to decide what I needed."
"Thanks, Sharon, for the awesome review! I'm so happy we could answer all your questions and help you decide what you need. If you ever have more questions or need further assistance, we're here for you! - Mark Crump - State Farm Insurance Agent, Hampton, VA"
Greg Baehr
July 29, 2024
"Jomar did a great professional job. Was friendly helpful took care of what I needed. Great place to go"
"Hey Greg! Thanks a lot for the awesome review! I'm really glad Jomar could help you out and make your experience a great one. If you need anything else, feel free to reach out anytime! - Mark Crump - State Farm Insurance Agent, Hampton, VA"
Colin Colombo
July 19, 2024
"Very nice staff and very accommodating. We came in at 4:30 when they close at 5:00 and they still did everything and more to ensure our problems were solved. Would recommend them as an insurance agent for sure."
"Hey Colin! Thanks a bunch for your awesome review! I'm really glad our team could help you out, even at the last minute. Your recommendation means a lot to us. If you ever need anything else, we're here for you! - Mark Crump - State Farm Insurance Agent, Hampton, VA"
Dustin Jasper
June 29, 2024
"I was experiencing problems with my boat policy. But Katrina at the office was glad to help and got everything straightened out"
"Dustin, I'm pleased to hear that Katrina was able to assist with your boat policy concerns! We're grateful for your positive feedback and glad everything got straightened out. If you have any more questions or need assistance in the future, our office is here to help! - Mark Crump - State Farm Insurance Agent, Hampton, VA"
shauna counts
June 26, 2024
"Amazing prices on life insurance and extremely easy to apply. Mr. Jomar Leonard was very helpful and patient in answering all of my (many) questions; and explaining how life insurance works. He really helped me figure it out!"
"Shauna, I'm pleased to hear you found our life insurance prices amazing and the application process easy! Jomar was happy to assist you with your questions and explain everything thoroughly. We're grateful for your positive feedback and look forward to helping you with any future insurance needs. - Mark Crump - State Farm Insurance Agent, Hampton, VA"
christopher Brandon
April 9, 2024
"Great customer service."
"Christopher, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business. - Mark Crump - State Farm Insurance Agent"
Robert F.
March 25, 2024
"I recently met with Shaniqua regarding all of my insurance policies. She gave me excellent advice and we made some adjustments to my policies that will save me some real money this year! I have always received excellent service from Mark Crump and his staff, even though several have changed over the years they are always outstanding! Thank you team Crump at State farm!"
"Wow, Robert! We are thrilled to hear about your positive experience with Shaniqua and the rest of our team at Mark Crump State Farm. Providing excellent service and helping you save money on your insurance policies is always our top priority. Thank you for your kind words and for choosing us to meet your insurance needs. - Mark Crump - State Farm Insurance Agent, Hampton, VA"
Cynthia Woodard
January 12, 2024
"The young lady was very knowledgeable, and she call back within the time she quoted previously, professionalism was very much on point, painless !!!!!!! On today I had another excellent experience with State Farm Crump agency, Marlene gave me excellent service and got me on the right path to achieve what I needed to have done, THANKS MARLENE FOR YOUR PROFESSIONAL AND OUTSTANDING SERVICE, I APPRECIATE YOU 😀"
"Cynthia, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help you protect what matters most."
Kimberly Walling
November 13, 2023
"Great experience! Sheniqua was awesome and helped me every step of the way!"
"Kimberly, thank you for sharing your experience with our Hampton State Farm insurance office. Sheniqua is an asset to our team."
Shay Tyson
September 22, 2023
"Ms Sheniqua is Awesome . I will definitely reconsider her for service and she needs promotion all the time !!!!"
"Shay, thank you for sharing your experience with Sheniqua! We're happy to hear she was able to provide a great experience."
nichole Jenkins
August 31, 2023
"I absolutely love my State Farm family. Jessica and Carmen always make me feel like family and they assist me with all of my needs. Thank you from the bottom of my heart State Farm Mark Crump agency!!! You rock"
"Nichole, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Jessica and Carmen care a lot about our customers."
Telesha Crump
August 31, 2023
"They were warm, friendly and very helpful. They answered all my questions and took the time to help me with what I didn’t understand. The energy there is very good. Thank you so very much for all your help."
"Thank you, Telesha, for the amazing review! Our team works hard to provide a great insurance experience in Hampton and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Ruppert Harris
July 20, 2023
"Great Agents Nice And Polite and Love my new Policy estimate"
"Ruppert, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Caprisha G
May 26, 2023
"First I would LOVE ❤️ TO SAY Thank you Ms.Carmen for helping me find a great quote within 13mins!!! From the time I called she was so friendly and helpful...I just started my policy today 5-26-23 and I look forward to calling her for all my questions."
"Caprisha, we’re so glad to hear how Carmen was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"